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Office trade history — from ink to screenHistory · 7Understand how office work has evolved from handwritten letters and index cards to digital administration — and why order and overview have always been the core.A working day at the office...Weekday · 8Get an overview of the tasks you encounter as an office apprentice — from email and calendar to case processing, meeting planning, and service for citizens or customers.Systems and programmes in the officeTools · 7Learn the programmes and systems you use every day — word processing, spreadsheets, email and calendar, case management systems and digital archiving.Rules, confidentiality and quality in administrationRules · 8Understand the most important frameworks for your work — personal data protection confidentiality correct case handling and why quality and propriety are the core of administration.Specialties and career in office workCareer · 7See the many specialisms in office training and the career paths they open — from public and private administration to finance legal secretary and further education.How you collect and analyse dataBuild-up · 7Office education alternates between school and apprenticeship and lasts about four years. Here you get the whole journey: basic courses 1 and 2, the main course with specialty, and how admission and requirements work.Student wages and employment conditions in office education.Salary and terms · 6As an office apprentice you get paid from the day you have a training agreement. Here we cover how apprentice wages increase through the course what a collective agreement means and what conditions await you as a skilled worker.Rules, confidentiality and certificates in office workRules · 6The office trade is not an authorization trade, but you work in the middle of rules about personal data, confidentiality, bookkeeping and administration. Here we look at the legislation that shapes everyday life and the certificates that can strengthen your profile.Work environment and ergonomics at the deskWork environment · 6Office work doesn't wear like heavy physical work, but it has its own risks: poor sitting postures, screen fatigue and stress. Here you get in-depth advice on how to set up your workplace and workday so you can keep going for many years.The office sector today – jobs and futureIndustry · 6Administration exists everywhere there is a business or public agency. We look at where office-trained people work, how job prospects look, and what digitization means for the craft's future.Further and continuing education from office educationFurther education · 6A skilled office apprenticeship is rarely the final station. We go through the paths you can build on — from short courses and academy programmes to professional academy and professional bachelor degrees.The journeyman's exam on office educationTest · 7The trade exam is office training's final journeyman's exam: a project from your practice, documented under school guidance and defended in 30 minutes. Get overview of the requirements and the best tips for preparation.GDPR and information security in practiceSafety · 8GDPR and data protection law set the daily framework for your work with personal data. Learn the principles of data minimization and purpose limitation, and understand the 72-hour rule for reporting data breaches to the Data Protection Authority.Bookkeeping Act and digital bookkeeping requirementFinances · 7The new Accounting Act from 2022 introduces digital accounting requirements in three phases towards 2026 and five years of digital storage of accounting materials. Get a handle on the requirements particularly relevant to you in the accounting and audit specialism.The Administrative Procedure Act: The citizen's rights in case handlingAdministration · 8The Administrative Procedure Act gives the citizen the right to guidance case party information reasoning and complaint guidance in dealing with the public. Understand the rules that are the core of correct case handling in the public administration specialty.Freight forwarding and shipping: waybills, Incoterms, and customsLogistics · 8Freight forwarding and shipping is about getting goods safely across borders. Learn about the CMR waybill, Incoterms 2020, and the documents that determine whether a shipment slides easily through customs or gets stuck.The legal secretary's day: registration and case typesLaw · 7The legal secretary supports lawyers throughout the case — from property transactions and registration to estates, collection cases and lawsuits. Gain insight into case types, deadlines and the discretion the profession requires.Archiving under the archives act in public administrationAdministration · 7The Archives Act limits what a public authority can do with its cases over time. Understand the difference between journaling and archiving and why disposal of archives requires permission from the National Archives.Automation and Artificial Intelligence in the Modern OfficeDigitalization · 7Automation and AI change what an office worker must be able to do. Get an overview of RPA, AI as a writing tool, why source criticism becomes crucial, and how GDPR and cybersecurity come into play in the new tools.

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