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Vocational education·Duration: Up to approximately 4-5 years (basic course approximately 20 weeks + main course approximately 2 years; longer as EUX)·17 articles·15 calculators·20 items in the range·6 specialisations·16 schools offer·Discebo·
Vocational education·Duration: Up to approximately 4-5 years (basic course approximately 20 weeks + main course approximately 2 years; longer as EUX)·17 articles·15 calculators·20 items in the range·6 specialisations·16 schools offer·Discebo·

The retail education with specialties

Sales, service and customer experiences

Niels BrockDuration: Up to approximately 4-5 years (basic course approximately 20 weeks + main course approximately 2 years; longer as EUX)Education on Discebo

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Articles

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Calculators

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Tools & range

Fig. 01

Sales, service and customer experiencesoffered among others by Niels Brock.

Record, access requirements and hold

Here on Discebo you will find the course material, calculators, technical guides, tools and an AI study advisor based on the course's own material. Applications, admissions, entry requirements and current classes are with the school — read more there so you get the current dates and requirements from the source itself.

Læs hos Niels Brock

From basic course for the journeyman's test.

Follow the official competency goals step by step — each goal tracked to its source. Check off and see your progress.

Read, calculate, and test yourself.

Generated study material for this programme — articles, exercises and quiz.

Content

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Come home in the same state

En butik ligner ikke en farlig arbejdsplads. Alligevel er det her, du står alene med kassen og en vred kunde, kører et rullebur på 300 kilo ned ad en rampe, og fylder de nederste hylder på hug hundredvis af gange om ugen. Skaderne i detail kommer sjældent med et brag — de kommer fra det du gør hver dag, og fra baglokalet ingen kunder ser. Og butikken er fuld af unge under 18, hvor der gælder helt andre regler.

Safety course

32

32 modules · 283 min · 3 farer der kan dræbe

Ask about The retail education with specialties

AI study advisor

A Danish AI guide that knows the programme's subjects, competence goals and test form — built on the programme's own material. Ask questions and get answers immediately.

Ask the AI guide

Overview

As a skilled person in retail you are the one who brings the shop to life. You meet customers help them find the right thing and ensure the goods are ready and inviting. The training makes you a specialist in sales and service who understands both the customer the product and the business behind.

What do you do in everyday life?

Your day is about people and goods. You receive customers give good advice and close the sale with a smile. You stock shelves build beautiful product displays and keep track of inventory and orders. Depending on your specialty you might work with the webshop arrange bouquets or design shop windows so people want to go in.

  • 01You learn to advise customers and close a sale.
  • 02You become good at presenting goods so they sell
  • 03You learn to manage inventory, orders, and the till.
  • 04You understand how a store makes money
  • 05You become skilled in customer service and dialogue
  • 06You learn to work with campaigns and promotions.

How do you get started?

You start with a basic course at a vocational school, where you learn the basics of retail and sales. Then you find an apprenticeship in a shop or chain and enter an education agreement. The rest of the education alternates between school stays and practice in the shop, and you get paid while you're learning.

The way forward

As a skilled person you can become department manager buyer visual merchandiser or shop manager. You can also specialise further or study for example a retail education at a business school or academy level if you want management and business operations deeper under your skin.

A good shop experience is something the customer remembers — and comes back for.

Specialisations & levels

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  • 01Sales assistant
  • 02Digital trade
  • 03Convenience
  • 04Floral decorator
  • 05Decorator / Visual merchandiser
  • 06Retail manager

Where can you read it?

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The retail education with specialties is offered at 15 places in the country. The list is informational — always check the latest and complete offering on the Education Guide's vocational education map.

Mentioned in the programme overview

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Names taken from the programme's own overview. We do not yet have all of them as schools here, so those appear without a map or link — always check the individual school for current classes, admission and entry requirements.

  • Niels Brock, Copenhagen
  • NEXT Training Copenhagen
  • U/NORD, North Zealand (Lyngby, Hillerød, Frederikssund)
  • ZBC, Zealand (Næstved, Slagelse, Ringsted, Vordingborg)
  • TietgenSkolen, Odense
  • Aarhus Business College, Aarhus
  • Aalborg Business School, Aalborg
  • Tradium Randers
  • Mercantec, Viborg
  • Learnmark, Horsens
  • Rybners, Esbjerg
  • CELF, Lolland-Falster
  • Business College Syd, Sønderborg/Mommark
  • Campus Vejle
  • EUC Nord, Hjørring/Frederikshavn
  • Skive College, Skive

Built on documented sources

The programme's competence goals and test requirements are traced to official sources — click in and read the original.

Kilder & standarder

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