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Ethics, confidentiality, and children's rights

The responsibility that comes with working closely with people

You come close to people who often can't fully speak for themselves — children and citizens with special needs. That gives you influence and thus great responsibility. Knowing the ethical and legal frameworks is not just a requirement; it's what makes sure the people you work with are in safe hands.

§Confidentiality obligation

As an employee in educational work you are bound by confidentiality. What you learn about children, citizens and their families is confidential and must not be shared with unauthorised persons. You do not talk about named individuals where others can hear it and you treat information with care. Parents and citizens must be able to trust that what they tell you stays where it belongs.

§Notification obligation.

The confidentiality obligation has an important limit: if you suspect a child is suffering or being neglected or abused, you as a professional have a heightened duty to report the relevant authorities. Regard for the child's safety outweighs confidentiality. You must know your workplace's procedure for how a concern is raised and a report is made. Acting on a gut feeling can ultimately protect a child.

  • 01Confidentiality obligation: confidential information is not shared with unauthorized persons.
  • 02Tightened notification obligation in case of suspected neglect or abuse.
  • 03Respect each person's dignity and self-determination.
  • 04Know your workplace's procedures for concerns and incidents.

§The child's right to be heard

A basic principle in modern views on children is that the child is a human being with their own feelings and the right to be heard in matters that concern them. In practice this means you listen to children take their experiences seriously and let them be involved in decisions where possible. This strengthens both well-being and development – and it is a basic attitude that permeates the trade.

§Respect for diversity

You meet people with very different backgrounds, family forms, cultures, and needs. Part of the ethics is to meet everyone with respect and without judgment. You're often a role model, and the way you treat diversity teaches children something about how to meet each other. An inclusive, respectful environment is an active part of the educational work.

§Your own boundaries and collaboration

Ethical work also means knowing your own limits and asking for help. You are not alone with difficult situations—you share concerns with colleagues and leaders and you lift the responsibility together. Saying no, speaking up, and seeking counsel is not weakness; it is part of acting responsibly toward the people you are entrusted to care for.

The confidentiality obligation protects the family – the duty to report protects the child. Knowing the difference is part of your professionalism.