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Six directions — and ways forward
The retail education contains several specialties so you can choose a direction that suits your interests. Behind the shared understanding of sales and service lies very different daily lives.
The sales assistant is the store's generalist: serves customers, sells, advises and helps with operations. It is a broad education that provides a solid foundation in the entire trade.
Here you work with webshops, online marketing, online customer service and logistics around delivery and returns. This is the direction for you who wants retail on the screen and combines sales with digital understanding.
Convenience is about those shops where speed and availability are central. Here you have to be able to do many things at once and keep the pace while service is top-notch.
Two creative specialties: florist binds bouquets and makes decorations while visual merchandiser creates visual experience in shop with displays and windows that make products sell
With experience you can become a team leader, shop manager, buyer or work in marketing. Many use the trade as a springboard to further education in commerce and management.