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Templates·Waiter·Process templates

Reception and service of a guest

Service phases in practice

§Step by step

  • 01Greet the guest with a friendly welcome and show them to the table.
  • 02Present menu and drinks menu, and offer water.
  • 03Ask about allergies and special considerations.
  • 04Take the order, repeat it, and note who ordered what.
  • 05Serve drinks and dishes in the right order to the right guest.
  • 06Follow up discreetly to see if everything is in order.
  • 07Clear away when the table is done and offer dessert/coffee.
  • 08Present the bill, handle payment, and say a proper goodbye.