Allergen conversation with the guest
Standard solution for safe handling of allergies in the room
§How to manage the allergy
- 01Always ask about allergies and special considerations when ordering.
- 02Take the information seriously — even with minor intolerances.
- 03Always check the dish with the kitchen rather than guessing from memory.
- 04Be aware of hidden allergens in sauces, stocks, dressings and garnishes.
- 05Be aware of the risk of cross-contamination in the kitchen.
- 06Clearly mark the guest's seat or place so it is not confused.
- 07Confirm to the guest what the dish can and cannot contain.
§Upon serving
- 01Place the allergy sufferer's plate correctly so it's not mixed up.
- 02Mention at the table that the dish is adapted so the guest feels safe.
- 03Pass on to colleagues if you leave the table during service.