Process template: Handling an unintended incident
From discovery to learning — without blame
§Step by step
- 01Secure the patient first — handle the situation before paperwork.
- 02Inform the person in charge at the clinic immediately.
- 03Document the course objectively and factually in the journal.
- 04Report the incident according to the clinic's procedure to the current national system.
- 05Participate openly in the clinic's subsequent review of the incident.
- 06Be part of adjusting a routine if the review points to it.