The sales conversation
Work process from contact to completion
A good sale is a conversation not a monologue. Follow these steps so you get the customer's needs out before you suggest a solution.
§The steps
- 01Create contact and a good mood
- 02Ask in and uncover the customer's needs
- 03Suggest a solution that matches the need
- 04Explain benefits concretely for this specific customer
- 05Handle objections calmly
- 06Conclude and agree on next steps