Preparation for customer meeting

A good meeting begins before the customer walks through the door. Go through this list so you know the customer and have a presentation ready.

§Before the meeting

• 01PLACEHOLDER_107
• 02Know the purpose of the meeting — what does the customer want to achieve?
• 03Have relevant figures and products ready
• 04Make a list of upholstery shops, auto upholsterers and curtain shops in the areas you can reach - even those that are a bit away. The field is small, so be willing to look broadly. Your school and your apprenticeship center often have lists of approved apprenticeship sites.
• 05Check that documentation has been received and is satisfactory

§During the meeting.

• 01Ask about the customer's overall situation, not just the current need
• 02Explain advantages, disadvantages and costs honestly
• 03Check that the customer understands — ask them to repeat the important part
• 04Write agreements down immediately