This page brings together the core of the breakdown service trade for revision. Use it as an overview of workflow equipment and safety and deepen it with your own experiences from your apprenticeship.
The fixed working procedure
01Call: location, car type, situation – and is there danger to people?
02Arrival: secure the site and get the customer to safety.
03Troubleshooting or salvage depending on the situation.
04Transport with proper lashing and ending with cleanup and documentation
The equipment in brief
Equipment
Function
Flatbed truck
Transport of car completely on load
Crane truck and winch
Lift and pull during rescue.
Strapping Gear
Securing the vehicle during transport.
OBD reader, etc.
Troubleshooting and minor repairs on site.
Safety you never deviate from
01Secure the site and yourself before working — never assume traffic has seen you.
02Never stand in line with a wire under tension.
03Strap the load correctly and re-tighten after the first kilometers.
04Never work on high voltage without training; handle electric vehicles according to instructions.
Repetition questions
01How do you secure an accident site on a motorway?
02What faults can you fix on the spot so the car can continue?
03What is special about salvaging and transporting an electric car?
04How do you secure a car responsibly?
“The craft is about getting people and vehicles safely on — and doing it without anyone getting hurt.”