Process template: goods receipt and receipt inspection
Fixed work process from car at ramp to item on location — with checkpoints and deviation fields.
Receiving is the warehouse's data gateway: everything registered incorrectly here propagates to inventory, picking and shipping. Follow the steps in order and never skip the control points — especially not during busy times, when most errors occur.
§1. Before the car arrives
- 01☐ Check today's expected deliveries (purchase orders/notifications) in the system
- 02☐ Clear receiving area — marked zone for uncontrolled goods
- 03☐ Prepare scanner, pallet jack/truck and any scales
- 04☐ For hazardous goods: check that necessary space, equipment and instructions are ready
§2. Upon arrival and unloading
- 01☐ Direct driver to correct bay — engine off, vehicle braked/chocked before unloading
- 02☐ Count items/pallets AGAINST the delivery note before signing
- 03☐ Look for visible transport damage, overturned goods and broken wrap/seal
- 04☐ For damage or shortage: confirm ONLY with written reservation on delivery note + take photos
- 05☐ Receipt: date, name, any reservations — copy/photo archived
§3. Receiving inspection against delivery note
- 01☐ Match delivery note against purchase order (item numbers, quantity, units)
- 02☐ Open and inspect according to company control level (full inspection / spot check)
- 03☐ Check batch number and expiry date on dated goods — record both
- 04☐ Check condition: humidity, impact, temperature (for chilled/frozen goods: measure and note)
- 05☐ Deviations are recorded in the table below and reported to procurement/person responsible
§4. Registration and storage
- 01☐ Record receipt in inventory system (scan GTIN/SSCC where possible)
- 02☐ Print/apply location labels as needed
- 03☐ Place item at assigned location and scan-confirm the move
- 04☐ Dated products: place so FIFO is maintained (oldest date at front/for picking)
- 05☐ Hazardous goods: place according to separation rules and storage instructions
- 06☐ Receiving area emptied and ready for next delivery
§Deviation form
| Date | Supplier/order | Goods | Deviation (shortage/damage/wrong item) | Quantity | Reported to | Status |
|---|---|---|---|---|---|---|
Performed by: ____________________ Date: ______ Control level used: ☐ Full ☐ Sample ____ %