Follow the steps for a friendly and efficient check-in.
| Step | Action |
|---|---|
| 1 | Greet the guest warmly |
| 2 | Find the reservation and confirm the information |
| 3 | Inform about room facilities and practical matters |
| 4 | Deliver key or key card. |
| 5 | Ask if the guest has special wishes or questions |
| 6 | Wish the guest a good stay |