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Templates·Receptionist·Planning and preparation of the task

Agenda and checklist for conference coordination

From enquiry to completed event

Use this template as a checklist when you plan a meeting or conference, so nothing is forgotten along the way.

§Upon request

  • 01Number of participants and date/duration
  • 02Purpose of the meeting (internal meeting, course, conference)
  • 03Desired room setup (theater, horseshoe, U-shape, cafeteria)
  • 04Budget and any special wishes

§Upon confirmation

  • 01Send written confirmation with date time location and price
  • 02Confirm catering — coffee, lunch, dinner, special diets
  • 03Confirm technical equipment — projector, sound, microphone, wifi
  • 04Arrange a fixed contact person at the customer's and at your end

§In the week up to

ResponsibleAssignment
Reception/koordinatorConfirm participant number and final changes
KitchenPrepare refreshments according to the confirmed list
CleaningPrepare the room according to agreed setup
Technical staffTest the projector, sound and internet connection

§On the day

  • 01Welcome the participants and guide to the room
  • 02Keep an eye on the timetable and catering timing
  • 03Be ready to solve acute problems (technical, extra chairs, changes)

§After the event, an invoice is sent and follow-up on customer satisfaction takes place as part of good follow-up.

  • 01Send invoice with correct number of participants and consumption
  • 02Follow up with the customer — ask about satisfaction and any improvements
  • 03Note experiences for use at the next similar event